Next Bathrooms Security & Privacy Policy

Security

Next Bathrooms is administrated by Mark Two Distributors Ltd and we take on-line security very seriously. Next Bathrooms do not hold any credit card details whatsoever. All banking pages are hosted by the Royal Bank of Scotland.

How do we protect your information?

Royal Bank of Scotland use a server certificate (also known as a digital certificate) to assure you of Streamline's identity and secure sockets layer (SSL) to encrypt data transmissions. If you want to check the RBS certificate/security you can do so using one of the following methods: From your browser when you are within Next Bathrooms Payment pages.

Microsoft Internet Explorer 4 or later

Click on the gold padlock at the bottom right of your browser to bring up the details of this site's Digital ID.

Mozilla Firefox

Click on the yellow padlock at the bottom left of your browser to bring up the security information.

Opera

Click on the padlock within the address bar of your browser to bring up the security information.

At the VeriSign web site

The VeriSign web site enables you to validate the security of our pages online. The security measures described above ensure that all reasonable steps are taken to protect your personal information. However, the nature of the Internet means that an absolute guarantee of security cannot be offered, and you should be aware that there may be a small security risk in exceptional circumstances when disclosing information online.

Privacy

Next are committed to complying with the Data Protection Act 1998 and have published this guide to help you understand how and why Next Bathrooms collect information from you, to whom such information is disclosed and what your rights are. You can access our Website home page and browse our site without disclosing your personal data. However, when you make a purchase with Next Bathrooms you will be asked to provide certain information about yourself. What information do we collect and how do we obtain it? If you make a purchase with us you will be asked to provide certain information such as your name, address, details of your credit card, telephone number and email address so that we can process and fulfill your order, notify you of your order status and inform you of special offers and promotions.

How do we use your information?

We use the information that we collect about you to: 1.Process your orders 2.Manage your account - see also "Use of credit reference agency information". 3.Administer this website. 4.Monitor customer traffic patterns and site usage to help us develop and improve the design and layout of the site. 5.Notify you about enhancement to our services, such as changes to the website, new services and special offers that may be of interest. If you have given us permission to send you information about our products and services by telephone, e-mail or in writing, you agree that by doing so Next Bathrooms are not in breach of the Telecommunications (Data Protection and Privacy) Regulations 1999 or the Direct Marketing Association (DMA) Code of Practice. Use of Credit Reference Agency Information and sharing of credit information. In the interests of responsible lending and for security purposes we carry out searches with credit reference agencies when you register with Next and further searches may be carried out before deciding whether to accept orders and/or grant further credit. The agencies record these searches. We also share information about you and the conduct of your account with credit reference agencies, other lenders and relevant third parties. Information about you and other members of your household and those with whom you are financially linked will be used to verify your identity and for the credit assessment of you and them. We may also use your information for payment recovery or fraud and debt tracing. We will pass on details of defaulting accounts to debt collection agencies.

Who does Next Bathrooms disclose the information it collects to?

We use information about you for purposes other than the provision of a website shopping facility. As a result we may disclose your information to: 1.Credit Reference Agencies - for more information see above. 2.Legal and debt recovery representatives for debt collection and debtor tracing purposes. 3.Reputable companies to fulfill your order or process your data on our behalf. Next Bathrooms will only share your information with Next for marketing purposes. Please be aware that if we are requested, by the police or any other regulatory or Government authority investigating suspected illegal activities, to provide your information and/or use your information, we are entitled to do so. Keeping in touch with you We want to keep you up to date with information about new ranges, special offers and improvements to this site. If you decide you do not want us to contact you, you can request that we stop using your information and that we stop mailing information to you by writing to the Group Data Protection Manager at Head Office or via dataprotection@next.co.uk, quoting Security and Privacy Enquiry. You may continue to receive mailings which are already on route to you for a short period of time while your request is being dealt with.

What about cookies?

Our online ordering system uses a cookie to record a unique reference on your computer so that we can keep track of your order as you use the system. This cookie, that is saved to your system, is only valid for a single session visit and each new session visit will result in a new cookie overwriting any previous that were generated on previous visits to our site. If your internet browser is set to reject cookies or if your network firewall won't allow them then unfortunately you will not be able to use our online store. Please refer to your internet browser help file to see how to enable cookies on your p.c. In order that we can monitor and improve the site we may gather certain information about you when you use it, including details of your domain name and IP address, operating system, browser, version and the website that you visited prior to this site. This may involve the use of a cookie that will not expire at the end of your browsing session.

Your rights under the Data Protection Act 1998

You have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to the Group Data Protection Manager at Head Office, quoting Security and Privacy Enquiry. If you think the information we hold on you is incorrect please contact the Group Data Protection Manager at Head Office or via dataprotection@next.co.uk, quoting Security and Privacy Enquiry.

Monitoring Communications

As part of our efforts to make further improvements to the service we provide to our customers, telephone calls to and from Next Bathrooms may be recorded or monitored and used for training purposes. To protect the operation of our computer systems we monitor incoming and out going email.

Contact Us

If you have any questions relating to this policy or the use by Next of personal data please write to the Group Data Protection Manager at Head Office or via dataprotection@next.co.uk, quoting Security and Privacy Enquiry.